Terms and Conditions

Last Updated: 27 March 2025

Welcome to Doula Cove! By accessing or using our website, https://www.doulacove.com/ (the “Site”), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully, as they outline the legal agreement between you (the "User") and Doula Cove Ltd. ("we," "us," or "our").

1. Acceptance of Terms

By accessing or using the Site, you accept these Terms and Conditions in full. If you disagree with any part of these Terms and Conditions, you should not use our website or services.

2. Services Offered

Doula Cove provides information and services related to postpartum care, lactation, sleep, mental health, and other relevant topics. All services, advice, and information provided are educational and should not be considered a substitute for professional medical advice, diagnosis, or treatment. Always consult a healthcare provider for medical concerns.

3. User Obligations

You agree to use the Site and our services in a lawful manner. You must not:

  • Use the Site to post or transmit any harmful, defamatory, or offensive content.

  • Engage in any activity that interferes with the proper functioning of the Site.

  • Use the Site to infringe upon the intellectual property rights of others.

4. Age Restriction

Eligibility: By using this website, you confirm that you are at least 18 years of age. If you are under 18, you must obtain the consent of a parent or guardian before using this site. We reserve the right to terminate your access if we discover that you do not meet this age requirement.

5. Intellectual Property Rights

All content, materials, and services provided on the Site, including but not limited to text, graphics, logos, images, and videos, are the property of Doula Cove Ltd. and are protected by copyright, trademark, and other intellectual property laws.

Copyright Notice: © 2024 Doula Cove. All rights reserved.

You are not allowed to reproduce, distribute, or exploit any content without our explicit written consent. This includes, but is not limited to, copying, redistributing, or using our content for commercial purposes without authorization.

Infringement: If you believe that your intellectual property rights have been infringed upon by any content on our Site, please contact us immediately at doulacove@gmail.com so that we can investigate and address the issue.

6. Use of the Blog

The blog section of our Site is provided for informational purposes only. While we strive to ensure that the information shared is accurate, we make no guarantees about the completeness or reliability of the content. By submitting comments or other content to the blog, you grant us a non-exclusive, royalty-free, perpetual right to use, reproduce, and display that content.

7. Third-Party Links

Our Site may include links to third-party websites or services. These links are provided for your convenience and do not signify endorsement by us. We are not responsible for the content or practices of any third-party websites.

8. Payment Terms

If you book our postpartum doula or lactation counseling services through the Site, you agree to provide accurate payment information. Payment terms, including deposits, fees, and refunds, will be outlined in the service agreements or invoices provided to you.

9. Cancellation and Refund Policy
Our cancellation and refund policies vary depending on the service or product purchased.

  • Postpartum Prep Program – Non-refundable.

  • Postpartum Doula Package – This package includes a combination of the Postpartum Prep Program, text support, and a postpartum consultation after birth.

    • If canceled up to one month before your due date, a 50% refund will be issued.

    • If canceled one month before your due date or later, a 25% refund will be issued.

    • If canceled two weeks before your due date or later, no refund will be given.

    • If Doula Cove is unavailable for the text support for any reason, the cost of that specific service will be refunded.

  • Postpartum Consultation (Standalone)

    • No-shows will be charged the full cost of the consultation.

    • Same-day cancellations will receive a 50% refund.

    • Cancellations with at least 24 hours' notice will receive a full refund.

    • If Doula Cove is unavailable for your consultation, you will not be refunded, but a make-up session will be scheduled at the earliest convenience.

  • Digital Products (e.g., E-books, Online Courses) – Non-refundable.

If you have any questions about cancellations and refunds, please contact us at doulacove@gmail.com.

10. Disclaimers

The Site and its content are provided "as is" without warranties of any kind, either express or implied. We make no representations or warranties about the accuracy, completeness, or suitability of the information provided. Your use of the Site is at your own risk.

11. Limitation of Liability

In no event shall Doula Cove, its affiliates, or staff be liable for any indirect, consequential, or incidental damages arising from the use of the Site, services, or reliance on information provided, even if we have been advised of the possibility of such damages.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Cayman Islands, and any disputes relating to these terms will be subject to the jurisdiction of the courts in the Cayman Islands.

13. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Your continued use of the Site after any changes constitutes acceptance of the new terms.

14. Termination of Use

We reserve the right to terminate or suspend access to the Site or services without notice for conduct that violates these Terms and Conditions or is otherwise harmful to other users or us.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Doula Cove
doulacove@gmail.com